Wholesale Inquiries

Please follow these steps to apply for a wholesale account: 

  1. If you don't already have a customer account, create an account here
  2. Once you've created a new customer account, fill out the form below
  3. Wait for approval  - once approved, you will be able to shop our website at wholesale pricing. Enjoy!

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Wholesale Terms and Conditions:

 

  • Order minimum: $150.00; will accept Net30 terms after three orders have been completed.
  • Once an order is received, it can take 2-3 weeks before it is ready to ship as our zero waste provisions are handmade. In most cases orders will be sent sooner; we will notify buyer ASAP should it appear that orders will take longer than 3 weeks.
  • Once your order is submitted and fulfilled, we will e-invoice you, including shipping cost; please let us know if you prefer to receive a paper copy of the invoice and/or pay by check.
  • For orders over $1,000, a deposit of 1⁄2 the total is required to start.
  • If not on terms or less than $1,000, total cost due prior to being shipped. 
SELLING:

    • Items must be priced at least MSRP at the time of purchase.
      • Items must be sold on a secure & privately hosted website or in a privately owned brick & mortar store.
        • Items may not be sold on 3rd party websites such as Amazon, Etsy, Ebay, Walmart, etc. 
          • Original packaging must remain on product when sold.  
            • Sales: Discounts may never exceed 25% off MSRP. Sales must be clearly marked as a 'limited time offer' with exact dates, never exceeding 1 week. MSRP must be clearly visible.
             
            SHIPPING AND DAMAGED/MISSING ITEMS:

            • Total cost of shipping is responsibility of buyer; we insure all our shipments and require signature confirmation. If issues arise with further delivery of order such as theft, loss, or damage, Khala and Company is not responsible.

            • Damages or missing product must be reported within 5 business days of shipment arrival.

              Please provide order number and photos including interior AND exterior packaging, shipping label and damaged goods with invoice in view to store(at)khalaco.com
            • We are not responsible for damages to goods incurred while shipping to third party customers. When shipping our products, properly package with recyclable/ zero-waste padding. 
            •  We are not responsible for package delays due to postal service error/international customs.

            • Khala & CO is not responsible for any import taxes or tariffs.

            JUST A LITTLE MORE: 

            • Prices and minimum orders are subject to change without notice. 

            • All sales are final. Since many of our provisions are made for use with food, we do not accept returns for opened and used product; please contact us regarding un-opened or damage-in-transit product. See Above.

            • Delinquent payments are subject to additional weekly charges of 5% or more.

            • If a problem arises please contact us directly at store(at)khalaco.com

            *We reserve the right to terminate your wholesale account if any of these terms are not followed.*