Wholesale Inquiries
You are about to make an incredible difference in your community and its environmental impact, so please carefully follow these steps to apply for a wholesale account with Khala & Company:
- Please fill out the Wholesale Account Application form below;
- Once submitted, you will receive an invite to ACTIVATE YOUR ACCOUNT, please go ahead and do that but wait for the next steps below:
- Next, we will review your submissions & send approval via a personal Welcome email from us,
- You will then RE-LOGIN TO YOUR ACCOUNT & be able to shop our website at wholesale pricing.
{formbuilder:1010}
Wholesale Terms and Conditions:
- Order minimum: $150.00; will accept Net30 terms after three orders have been completed.
- Once an order is received, it can take 2-3 weeks before it is ready to ship as our zero waste provisions are handmade. In most cases orders will be sent sooner; we will notify buyer ASAP should it appear that orders will take longer than 3 weeks.
- Once your order is submitted and fulfilled, we will e-invoice you, including shipping cost; please let us know if you prefer to receive a paper copy of the invoice and/or pay by check.
- For orders over $1,000, a deposit of 1⁄2 the total is required to start.
- If not on terms or less than $1,000, total cost due prior to being shipped.
- Items must be priced at least MSRP at the time of purchase.
- Items must be sold on a secure & privately hosted website or in a privately owned brick & mortar store.
- Items may not be sold on 3rd party websites such as Amazon, Etsy, Ebay, Walmart, etc.
- Original packaging must remain on product when sold.
- Sales: Discounts may never exceed 25% off MSRP. Sales must be clearly marked as a 'limited time offer' with exact dates, never exceeding 1 week. MSRP must be clearly visible.
SHIPPING AND DAMAGED/MISSING ITEMS:
- Total cost of shipping is responsibility of buyer; we insure all our shipments and require signature confirmation. If issues arise with further delivery of order such as theft, loss, or damage, Khala and Company is not responsible.
-
Damages or missing product must be reported within 5 business days of shipment arrival.
Please provide order number and photos including interior AND exterior packaging, shipping label and damaged goods with invoice in view to store(at)khalaco.com
- We are not responsible for damages to goods incurred while shipping to third party customers. When shipping our products, properly package with recyclable/ zero-waste padding.
- We are not responsible for package delays due to postal service error/international customs.
-
Khala & CO is not responsible for any import taxes or tariffs.
-
Prices and minimum orders are subject to change without notice.
-
All sales are final. Since many of our provisions are made for use with food, we do not accept returns for opened and used product; please contact us regarding un-opened or damage-in-transit product. See Above.
- Delinquent payments are subject to additional weekly charges of 5% or more.
-
If a problem arises please contact us directly at store(at)khalaco.com